Terms & Conditions

1. Agreement

By using 2xgro.com or engaging 2XGRO you agree to these terms. Where a signed proposal, statement of work or service agreement exists, that document takes precedence over anything here that conflicts with it.

2. Scope of services

Services are delivered as described in the accepted proposal. Work outside that description is treated as a new request and quoted separately. We will always tell you before doing work that changes the agreed cost.

3. Client responsibilities

• Provide timely access to accounts, systems and information required to deliver the work.
• Nominate a decision-maker who can approve deliverables.
• Ensure content, claims and materials you supply are accurate and lawful.

Delays caused by missing access or approvals move timelines, not fees.

4. Fees and payment

Fees, billing cycle and currency are set out in your proposal. Invoices are payable within the period stated on the invoice. We may pause delivery on overdue accounts after written notice. Third-party costs such as ad spend, software licences and data subscriptions are yours unless the proposal states otherwise.

5. No guarantee of specific outcomes

Search engines, AI assistants and advertising platforms are controlled by third parties and change without notice. We commit to method, effort and honest measurement. We do not guarantee specific rankings, AI recommendations, traffic volumes, lead counts or revenue, and any figures discussed are illustrative rather than promised.

6. Intellectual property

On full payment, deliverables created specifically for you — copy, pages, configurations, documentation — are yours to use. We retain ownership of our pre-existing frameworks, templates, internal tooling and know-how, and may reuse them on other engagements. You keep ownership of everything you supply to us.

7. Confidentiality

Each party will keep the other's non-public information confidential and use it only to perform or receive the services. We will not name you publicly as a client without your permission.

8. AI-assisted delivery

We use AI tools in research, content production and automation. Human review is applied before anything is published or put in front of your customers. Automated systems we build for you ship with guardrails, logging and human escalation paths as described in the relevant proposal.

9. Third-party platforms

Some deliverables depend on platforms we do not control. We are not liable for outages, policy changes, account suspensions or pricing changes imposed by those platforms, though we will help you respond to them.

10. Limitation of liability

To the maximum extent permitted by law, our total liability arising from an engagement is limited to the fees you paid us for the three months preceding the claim. Neither party is liable for indirect or consequential losses, including lost profits or lost data.

11. Termination

Either party may end a rolling engagement with 30 days' written notice. Fees for work completed and committed third-party costs remain payable. Fixed-scope projects may be ended for material breach that is not remedied within 14 days of written notice.

12. Website use

Content on this site is provided for information. You may not scrape it for resale, republish it as your own, or attempt to disrupt the site. We may update or remove content at any time.

13. Contact

Questions about these terms: info@2xgro.com.